top of page
Frequently asked questions
General
Which locations do you provide your services to?
We serve the towns below, roughly within 20 miles of our Wilmington base. If you don't see your town, call us — we may still be able to help.Within about 10 miles: Pinehurst, Burlington, Reading, Woburn, Billerica, North Reading, Tewksbury, Wakefield, Stoneham, Lynnfield, Bedford, Winchester, Lexington, Andover, Melrose, Middleton, Carlisle, Arlington, Lowell, Medford.About 10–15 miles: Concord, Dracut, Lawrence, Everett, Somerville, South Peabody, Boxford, Watertown, Waltham, Cambridge, Methuen, Peabody, Danvers, Revere, Lynn, West Concord, Chelsea, Topsfield, Westford, Acton, Swampscott, Weston, Salem, Boston, Littleton, Winthrop, Nahant.About 15–20 miles: Tyngsborough, Wayland, South Boston, Maynard, Beverly, Marblehead, Groveland, Wellesley, Cochituate, Needham, Stow, Rowley, Ipswich, West Newbury.
How much does an inspection cost?
There is a fee for an on-site inspection, which we confirm with you when you book. After the inspection you'll get a clear plan and price for the work before anything starts. Repair estimates are free.
Are your methods humane?
Yes. We focus on humane eviction and exclusion — one-way devices that let animals leave and not re-enter, live trapping and relocation where it's legal and appropriate, and sealing entry points so the problem doesn't return. As licensed Massachusetts PAC agents, we always work within state law and permit rules.
Do you guarantee your work?
Our exclusion work comes with a satisfaction guarantee: we stand behind the products we install and the sealing we do. If animals get back in through an entry point we sealed, call us and we'll make it right.
How fast can you come out?
We offer 24/7 emergency response. For emergencies — an animal loose inside your living space, for example — call 1-800-692-0406 any time. For everything else, book an inspection and we'll schedule the soonest opening that fits you.
How does the mole & vole treatment work?
We apply a granular, castor-oil-based repellent that makes the soil and the animals' food supply taste bad, so moles and voles leave your lawn on their own — nothing is killed. The initial program runs in stages over 30 days and costs $400 for up to 8,000 sq. ft. After that, maintenance applications are $150 per visit, every 2 months or every 3 months — your choice — and the service continues until you cancel.
What should I do if I find or lose a pet?
We do not handle domestic animals. If you find or lose a pet, please contact your local police department or City Hall for assistance.
What should I do if I discover an injured or deceased animal on my property?
Please contact us promptly for professional assistance. Kindly note that this service incurs a fee.
I found a dead or injured animal in a park, on the street, or on my sidewalk. Who do I call?
We are a private company. Please contact your local police department or your local department of public works.
What repair services do you offer?
We offer a wide range of repair services, from basement work to roofing, to ensure your property is secure and free from wildlife intrusions.
Do you give estimates over the phone or online?
No. We don't give phone or online estimates. Every job starts with an inspection, which you can book online through our website. After the inspection you'll get a clear plan and price for the work before anything starts.
Do you do pest control for bugs, mice, or rats?
No. We don't do bugs, mice, or rats. We are a wildlife company only — we remove nuisance wildlife and keep it out.
What animals do you remove?
Raccoons, bats, squirrels, skunks, woodchucks, beavers, muskrats, chipmunks, opossums, and birds. We also do exclusion work and damage repairs to keep animals out, plus mole and vole lawn treatment.
Can I trap the animal myself?
While you may trap animals on your property with an active trapping license, we highly recommend against it. Trapping animals can be dangerous and challenging. Our professionals are trained and equipped to safely and humanely remove any animal from your property.
What should I do if I encounter a wild animal in my home?
If you encounter a wild animal in your home, do not attempt to handle it yourself. Contact us immediately for professional assistance. Our team is trained to safely and humanely remove wildlife from residential properties.
What steps can I take to keep wildlife out of my property?
To keep wildlife out of your property, secure trash bins, seal all potential entry points, and eliminate food sources. Our team offers thorough property inspections and professional repairs to safeguard your home or business from wildlife intrusions.
How do you safely remove wildlife from properties?
We employ humane methods, including live traps and exclusion techniques, to safely remove wildlife from properties. Our approach prioritizes minimizing harm and stress to the animals.
Do your wildlife removal practices comply with state regulations?
Yes, our wildlife removal practices fully comply with the regulations established by the Massachusetts Division of Fisheries and Wildlife. We ensure all methods are both legal and humane.
bottom of page
